With the complexity of dental plans available today, our experienced front desk
staff can best serve you by providing the following information when calling to
schedule an appointment –
- Name of parent who has effective dependent dental coverage, along with
- Date of birth
- Mailing address
- Name of employer
- Name of dental insurance company
- ID number or social security number
Understanding your dental insurance
If your employer’s human resource department has not explained the dental benefits that you have enrolled your dependents in, we would recommend that you call your dental insurance company directly.
Questions regarding deductibles, yearly maximums, percentage of coverage, and limitations of services such as radiographs and sealants can best be answered by your dental insurance company. They can also explain the difference between receiving dental care from an in-network provider vs. an out of network provider (CDCY is out of network) and how it may affect your out of pocket expense. Most insurance plans will provide out of network benefits.
We are happy to assist you by sending pre treatment estimates for any services recommended by the dentist upon request. Once you receive your copy of the estimate, we would be happy to review it with you if you have any questions.
What will I owe at time of service?
If your insurance company pays us directly, we will only ask for payment of the portion that the insurance company is not expected to pay.
If your insurance company pays the insured parent directly, we will ask for full payment.
If the patient is not insured or your insurance plan does not allow you to go out of network, we will ask for full payment.
Who is responsible for payment of services?
Whomever accompanies the patient for care is responsible for payment of services.
What type of payment do you accept? –
- Visa, Mastercard, Discover, and American Express
- Care Credit (We offer both 6 and 12 month no interest) – 30 day deferred payment arrangements (call for details)
Our insurance is not accepted at CDCY, but we consider it well worth the cost. We have seen every dentist in the practice for routine appointments as well as restorative work. My daughter starting having problems before she was even two years old and their gentle, attentive care has left her with zero apprehension about dental visits. I would (and do) recommend this practice to anyone looking for a pediatric dentist. ~ L. Burns
I was so impressed with CDCY. It was my daughter’s first appointment there. Before our visit at CDCY, my daughter who is 3 years old, was seen at my dentist. And wow, what a HUGE difference it was. The whole team was great! I would definitely recommend them to friends and family. Even though they were out of my network, it was worth every penny. They even submitted our dental claim for our direct reimbursement.~ Sara R.
From” the moment we walked in, all employees were polite and kind. The receptionists were polite, helpful, and organized. All paperwork was prepared for me ahead of time. The hygienists and dentists were knowledgeable and took the time to explain procedures and outcomes. They interacted with and educated my children on dental hygiene at their level. They allowed me to accompany my children into the treatment area. ~ J.H.
After doing my research on pediatric dentists in the York, PA area, I decided to take my 2 year old daughter to CDCY for her first dental visit. It was obvious that the staff had a genuine interest and extensive experience in providing a comfortable experience for visitors. The wait time was minimal and I didn’t feel rushed during the visit. All of my questions were answered to my satisfaction. My daughter had a great time and I was very pleased with the services provided and customer service. I look forward to my daughter’s follow up visit (and I have a feeling she is looking forward to it too!) ~ CMR
For additional reviews from our patients, please visit rateadentist.com.